Effective Date: 2025-05-01
Last Updated: 2026-06-29

1. INTRODUCTION

This Privacy Policy (“Policy”) describes how LogistiCore LLC / Logisticore.co (“Company,” “we,” “us,” or “our”) collects, uses, maintains, discloses, and protects personal information obtained from users (“User,” “you,” or “your”) through our website, contact forms, SMS communications, email communications, and related services.

By accessing or using our website or submitting your personal information, you expressly consent to the practices described herein.

This Policy is designed to comply with applicable United States privacy laws, including but not limited to:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• Federal Trade Commission (FTC) guidelines
• Applicable state privacy laws

2. INFORMATION WE COLLECT

We may collect the following categories of personal and non-personal information:

2.1 Personal Information

When voluntarily submitted through contact forms, SMS opt-ins, email, or service inquiries:

• Full name
• Company name
• Email address
• Phone number
• Business address
• Billing or payment details (if applicable)
• Any additional information voluntarily provided in messages or forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Pages visited and time spent
• Referral source (how you arrived at our website)
• Cookie identifiers

2.3 SMS and Communication Data

If you opt into SMS communication, we may collect:

• Phone number
• Message content
• Timestamp and delivery status
• Opt-in/opt-out records

3. HOW WE USE YOUR INFORMATION

We use collected information strictly for legitimate business purposes, including:

• Providing logistics, dispatching, and freight coordination services
• Responding to inquiries and customer service requests
• Sending operational updates (loads, routes, schedules)
• Verifying identity and business legitimacy
• Improving website functionality and user experience
• Internal recordkeeping and compliance
• Fraud prevention and security monitoring

SMS Usage Limitations

We expressly state that SMS communication is used only for customer service, load updates, and operational communication. We do not send unsolicited marketing messages.

4. SMS COMMUNICATION COMPLIANCE (TCPA DISCLOSURE)

By providing your phone number and opting into SMS communication through our website or other channels, you consent to receive text messages related to:

• Load assignments and updates
• Dispatch coordination
• Delivery instructions
• Appointment scheduling
• Operational alerts

You acknowledge:

• Message frequency may vary
• Standard message and data rates may apply
• You may opt out at any time by replying “STOP”
• For help, reply “HELP” or contact us directly

We do not sell, rent, or share SMS opt-in data with third parties or affiliates for marketing purposes.

5. DISCLOSURE OF INFORMATION

We do not sell personal information.

We may disclose information only under the following circumstances:

• To trusted service providers assisting in operations (dispatch software, phone systems, cloud storage)
• To comply with legal obligations, subpoenas, or government requests
• To enforce our Terms & Conditions
• To protect our legal rights, property, or safety
• In connection with business restructuring, merger, or acquisition

6. DATA SECURITY

We implement commercially reasonable technical and organizational safeguards including:

• Encryption protocols where applicable
• Restricted internal access controls
• Secure server infrastructure
• Regular system monitoring

However, no electronic transmission or storage system can be guaranteed 100% secure, and we disclaim absolute security warranties.

7. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, tracking pixels, and analytics tools to:

• Improve website performance
• Track user engagement
• Understand traffic patterns

Users may disable cookies via browser settings; however, some website functionality may be limited.

8. YOUR PRIVACY RIGHTS 

Depending on your jurisdiction, you may have rights including:

• Right to know what personal data is collected
• Right to request deletion of personal data
• Right to opt out of data sharing (if applicable)
• Right to non-discrimination for exercising privacy rights

To exercise any rights, contact us using the information below.

9. DATA RETENTION

We retain personal data only as long as necessary for:

• Business operations
• Legal compliance
• Dispute resolution
• Contract enforcement

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”

13. CONTACT INFORMATION

For privacy-related inquiries:

Company: Logisticore LLC / LogistiCore.co
Email: dispatch@logisticore.co
Phone: (704) 885-2206